# Speed to lead: Answer every lead in minutes, including the ones at 9pm.

The first business to reply usually wins. We set up AI assistants and a trained team that answer every call, form, WhatsApp and DM within minutes, qualify them and book them in, then hand a ready conversation to your people.

Works with: WhatsApp, Instagram, Google Calendar, HubSpot, Zoho, Aircall, Calendly.

## From enquiry to booked, in minutes

1. **Enquiry**: Call, form, DM or chat
2. **Answered**: In minutes, 24/7
3. **Qualified**: Your questions, your rules
4. **Booked**: Into the right calendar
5. **Handed over**: With notes, in your CRM

## What it looks like in your industry

### [Insurance](https://legendarygrowthsolutions.com/industries/insurance): Quote requests answered before the comparison site calls

Web leads get a text in a minute, intake questions by line, and a producer callback booked while they're still shopping.

Quote request -> Text in 60 seconds -> Drivers and VINs collected -> Producer call booked

### [Legal](https://legendarygrowthsolutions.com/industries/legal): Every PNC answered, nights included

Calls and chats answered 24/7 with practice-area intake, a conflict check and the consult booked before the caller rings the next firm.

Missed call at 9pm -> Callback in minutes -> Intake and conflicts -> Consult booked

### [Beauty and wellness](https://legendarygrowthsolutions.com/industries/beauty-wellness): DMs answered before the scroll moves on

Instagram DMs, WhatsApps and lead ads answered within minutes, with prices, availability and a consult booked with a deposit.

DM about laser -> Reply in minutes -> Suitability questions -> Consult with deposit

### [FinTech and wealth](https://legendarygrowthsolutions.com/industries/fintech): Prospects booked while they're thinking about it

Webinar sign-ups and website enquiries get a compliant reply and a discovery slot, with a pre-meeting questionnaire attached.

Webinar sign-up -> Approved reply -> Discovery slot -> Questionnaire sent

### [Cannabis retail](https://legendarygrowthsolutions.com/industries/cannabis): "Are you open?" answered every time

Calls, texts and DMs answered with hours, stock and order status, and turned into a pickup order where it makes sense.

Stock question -> Answered in minutes -> Order link sent -> Picked up

### [D2C and ecommerce](https://legendarygrowthsolutions.com/industries/d2c): Pre-sale questions answered before the cart is abandoned

Sizing, shade and delivery questions answered on chat and WhatsApp, with the cart link sent back while intent is high.

Sizing question -> Answered on chat -> Cart link -> Order placed

## What changes

| Today | With us |
| --- | --- |
| Leads called back next day | Every lead answered in minutes |
| Weekends go to voicemail | Covered 24/7 |
| Questions vary by who answers | Your script, every time |
| Notes on sticky pads | Everything in your CRM |

## What goes into it

### AI assistants

Chat and WhatsApp assistants that answer, qualify and book, and know when to hand over.

### A response team

People in India who call back, follow up and handle what an assistant shouldn't.

### Routing and CRM

Leads scored, routed to the right person and logged with the whole conversation.

## What we measure

- **Time to first reply.** Minutes from enquiry to a real response, by channel and hour of day.
- **Contact rate.** Share of leads who reach a real conversation.
- **Booked rate.** Share of leads with an appointment, consult or call booked.

## Questions

### Will customers know they're talking to AI?

Yes, we recommend saying so. Assistants handle the quick questions and booking, and hand over to a person whenever the conversation needs one.

### Which channels can you cover?

Phone, web forms, live chat, WhatsApp, Instagram and Facebook messages, SMS and email, all into one queue.

### What happens outside our hours?

Assistants answer and book around the clock, and the team covers the hours you choose, including weekends.

## Other outcomes

- [Lead generation](https://legendarygrowthsolutions.com/solutions/lead-generation)
- [Back-office automation](https://legendarygrowthsolutions.com/solutions/back-office-automation)
- [Customer support](https://legendarygrowthsolutions.com/solutions/customer-support)
- [Retention and repeat](https://legendarygrowthsolutions.com/solutions/retention)
- [Reporting and dashboards](https://legendarygrowthsolutions.com/solutions/reporting)

[Talk about speed to lead](https://legendarygrowthsolutions.com/contact?interest=ai-automation) or email hello@legendarygrowthsolutions.com. Markdown twin of https://legendarygrowthsolutions.com/solutions/speed-to-lead.